Pricing problems
"Dr Berg is pricey but we felt it was worth it with a coupon and their loyalty points. They now dishonor their loyalty program by not allowing customers to use the points they EARNED through purchases, if using a coupon (usually coupons are 10/15% off). This invalidates the value of earning points. Customer service says their order system won't allow it. . . as though their hands are tied, however they used to apply the points when one called customer service. Bad call. . . we've started looking at alternatives."








